1.Who We Are
Whatskatieupto.com collects, uses and is responsible for certain personal information about you.
2. Children’s Online Privacy Protection Act
This website and any products and services offered herein are not intended for persons under the age of 13. Whatskatieupto.com does not knowingly collect information from anyone under 13 years of age. Whatskatieupto.com prohibits children under the age of 13 from using all interactive portions of this website, including leaving any comments, filling out forms, or otherwise submitting information. Whatskatieupto.com will not knowingly collect personally identifiable information from children under 13. If Whatskatieupto.com learns it has any information or content from anyone under the age of 13, it will delete that information.
3. The Personal Information We Collect and Use
A. INFORMATION COLLECTED BY US
Whatskatieupto.com may collect, use, and is responsible for certain personal information that you provide when you voluntarily sign up for newsletters / e-mails or the What’s Katie Up To Community, free gifts, register for a class or presentation, leave comments, order a service or product, fill out any type of form, access private membership pages, or otherwise contact Whatskatieupto.com via an online form or e-mail. The information collected may include your name, username, birthdays, gender, e-mail, address, IP address, location, phone number, and/or billing information. You are not required to provide any personally identifiable information to merely visit this website.
If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as controller of that personal information for the purposes of those laws.
B. INFORMATION COLLECTED FROM OTHER SOURCES
We may also obtain the personal information described above (see letter a.) from other sources, such as MailChimp, ConvertKit or other e-mail marketing services.
C. HOW WE USE YOUR PERSONAL INFORMATION
Whatskatieupto.com collects such information in order to list all ways information is used and edit as needed to send e-mails and newsletters, fulfill orders, deliver services and products (inclusive freebies), complete customer transactions, answer questions, oversee contests and promotions and improve website performance and customer service.
D. WHO WE SHARE YOUR PERSONAL INFORMATION WITH
Whatskatieupto.com respects your privacy and will never sell, trade or transfer your personally identifiable information to third parties (beyond what is necessary for fulfilling a customer transaction or for the basic functionality of an online service) without your consent.
We do, however, share your personal data (in particular your name, e-mail, payment and address details) with our third-party suppliers, credit card processors or shipping companies) or any other person or company if such sharing of personal information is necessary for fulfilling a customer transaction or for the basic functionality of an online service. This data sharing enables them to deliver the goods you ordered directly to you and to otherwise complete customer transactions. Those third-party recipients may be based outside the European Economic Area (EEA) — for further information including on how we safeguard your personal data when this occurs, see Transfer of your information out of the EEA.
Whatskatieupto.com may release personal information to enforce its Website Terms and Conditions of Use, other Terms and Conditions, manage its business, protect users or the general public, or to otherwise comply with legal obligations.
If you give Whatskatieupto.com your permission, it may also use personal identification information for internal or external marketing and promotional purposes.
On occasion, Whatskatieupto.com may collect personal identification information from you in connection with optional contests, special offers or promotions. Whatskatieupto.com will share such information with necessary third parties for the purpose of carrying out the contest, special offer or promotion. We will ask for your consent to such disclosure and use of such information, prior to your participation in the contest, special offer or promotion (upon subscription to the website, the Community or the newsletter).
We will not share your personal information with any other third party.
E. WHETHER INFORMATION HAS TO BE PROVIDED BY YOU AND WHY
The provision of personal data (such as those described in letter a. above) is required from you to enable us to send e-mails and newsletters, fulfill orders, deliver services and products (inclusive freebies), complete customer transactions, answer questions, oversee contests and promotions and improve website performance and customer service. However, we do not require you to provide any personal data in order to simply visit the webpage (without subscribing to the What’s Katie Up To Community, the newsletter, or another service we provide on our webpage). We will inform you when we collect it whether you are required to provide the information to us.
F. HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT
We will retain any personal information you choose to provide to us until the earlier of: (a) you asking us to delete the information, (b) our decision to cease using our existing data providers, or (c) retaining the personal information is no longer necessary to achieve the purpose or purposes for which the personal data was processed.
Notwithstanding the previous paragraph, we may retain your personal data where such retention is required for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another person.
G. REASONS WE CAN COLLECT AND USE YOUR PERSONAL INFORMATION
Whatskatieupto.com collects and uses your personal information for the following lawful bases or to further the following legitimate interests: to send e-mails and newsletters, fulfill orders,, answer questions, deliver services and products, complete customer transactions, oversee contests and promotions and improve website performance and customer service.
4. Use And Transfer Of Your Information Out Of The EEA
This website is operated in the United States. Third parties with whom we might share your personal information as explained above may be located in the United States, the EEA or other countries. Please be aware that any information you provide will be transferred to the United States and may also be transferred to another country outside of the country you are located in. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.
These countries do not have the same data protection laws as the United Kingdom and EEA. In case the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, any transfer of your personal information will be protected by appropriate safeguards, namely:
the use of standard data protection clauses adopted or approved by the European Commission as permitted under Article 46, paragraph 2, letter (c) of the General Data Protection Regulation (GDPR); or binding corporate rules in accordance with Article 47 GDPR permitted under Article 46, paragraph 2, letter (b); or any other appropriate safeguard permitted by Art. 46 GDPR.
The aforementioned safeguards permitted by the GDPR are designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your personal information. More information on the applicable safeguards is available under https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/international-transfers/. Furthermore, you will find the relevant GDPR provision under https://gdpr-info.eu.
If you would like further information, see “How to contact us” below.
5. Your Rights
If you want to unsubscribe from receiving e-mails from Whatskatieupto.com, you may do so at any time. Each e-mail from Whatskatieupto.com includes instructions for unsubscribing from these e-mail communications.
If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. In summary, those include rights to:
Fair processing of information and transparency over how we use your use personal information
-Require us to correct any mistakes in your information which we hold
-Require the erasure of personal information concerning you in certain situations
-Receive the personal information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations
-Object at any time to processing of personal information concerning you for direct marketing
-Object to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you
-Object in certain other situations to our continued processing of your personal information
-Otherwise restrict our processing of your personal information in certain circumstances
You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you would like to exercise any of those rights, please:
-Provide us enough information to identify you (e.g. your full name, your user name, etc.)
-Provide us proof of your identity and address (i. a copy of your driver’s license or passport and ii. a recent utility or credit card bill or any other documents that provide an equivalent level of proof for your identity and address)
-Provide us with the information to which your request relates.
6. Keeping Your Personal Information Secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable authorities of a suspected data security breach where we are legally required to do so.
Please note that any comments or information that you post on the website, including the Whatskatieupto.com membership site and social media pages, become public and third parties may use your information. Whatskatieupto.com is not responsible for any unauthorized uses by third parties in such context. You disclose such information at your own risk.
7. Links to Other Sites
You may see advertising or other content on this website that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors or other third parties. Any products or services reached through a third-party link are subject to separate privacy policies. Whatskatieupto.com is not responsible for or liable for any content on or actions taken by such third-party websites.
8. How To Complain
We hope that we can resolve any question or concern you raise about our use of your information.
If you are covered by the General Data Protection Regulation (GDPR), you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.
We may use your contact information to inform you of changes to the webpage or its content, or, if requested, to send you additional information about us.
10. How To Contact Us
A. No party will be liable for nonperformance of any of its obligations under the agreement if its nonperformance was due to a Force Majeure Event as defined in paragraph (B) of this Article, on condition that such party complies with the conditions in paragraph (C) of this Article.
B. A Force Majeure Event shall mean any act of God; war; riot; civil strife; act of terrorism, domestic or foreign; embargo; governmental rule, regulation or decree; flood, fire, hurricane, tornado, or other casualty; earthquake; strike, lockout, or other labor disturbance; the unavailability of labor or materials to the extent beyond the control of the party affected; pandemic; quarantine; or any other events or circumstances not within the reasonable control of the party affected, whether similar or dissimilar to any of the foregoing.
C. Upon occurrence of a Force Majeure Event, the non-performing party shall promptly notify the other party that a Force Majeure Event has occurred, its anticipated effect on performance, including its expected duration. The non-performing party shall furnish the other party with periodic reports regarding the progress of the Force Majeure Event. The non-performing party shall use reasonable diligence to minimize damages and to resume performance.
Refund policy templates
Services rendered including “The Ultimate Pinterest Planner”, Katie Grazer’s Pin Templates” and “Pinterest Board Cover Templates”, are not refundable. All projects require a non-refundable retainer to begin and the balance is due once the project is complete or in accordance to secure shopping cart terms and contract. Should a client choose not to complete a project, the deposit is kept for work invested in research, client contact, and any other service provided during the time Parties worked together.
Refunds on digital product
Due to the nature of digital products, refunds will not be issued once an order has been placed and product has been downloaded. If you are unable to download the digital product please contact Katie Grazer LLC at email@example.com within 10 of days for assistance.
Downloads are closely monitored to ensure you are able to successfully access purchased digital products.
We recommend contacting us if you have any questions before you purchase.
Course product refunds
If you purchase “The Pinterest Marketing Studio”, “The WordPress Studio” or “The Blog Studio” we offer a 30-day money-back guarantee.
In order to qualify for a refund you must submit proof that you did the work in the course and it did not work for you. You must include your coursework with your request for a refund. Please do so within 30 days of enrolling by reaching out to my support team at firstname.lastname@example.org, ensuring that you communicate your intention to obtain a refund no later than 11:59 CST on the 30th day.
It's crucial to understand that Katie Grazer LLC does NOT process refunds after 30 days from the purchase date. Once this period lapses, all payments become non-refundable. Consequently, you are obligated to fulfill the payment for the entire program, irrespective of your participation or completion status.
For those who chose a payment plan, be advised that if you don't seek a refund within the initial 30 days, you're required to complete of all subsequent payments as per your plan.
If you're left with any uncertainties or require further information, please don't hesitate to get in touch with my support team. You can reach out to me at: email@example.com. Your money will be refunded in the manner you paid. After 30 days, there are no refunds.
Representation or Warranties Disclaimer. The information on katiegrazer.com and the respective blog site whatskatieupto.com is “as is” and makes no representations or warranties, express or implied, with respect to the content provided on this website or on any third-party website which may be accessed by a link from this Web site, including any representations or warranties as to accuracy, timeliness, or completeness. Katie Grazer LLC will not be liable for any losses, injuries, or damages from the display or use of this information.
Omissions, Errors, or Mistakes Disclaimer. All information on this website is accurate and true to the best of Katie Grazer LLC’s knowledge, but that there may be omissions, errors or mistakes. Katie Grazer LLC is not liable for any damages due to any errors or omissions on the website, delay or denial of any products, failure of performance of any kind, interruption in the operation and your use of the website, website attacks including computer virus, hacking of information, and any other system failures or misuse of information or products.
No Professional- Client Relationship. Your use of the content on this site or content from our email list is at your own risk. Katie Grazer LLC does not guarantee any results from using this content and is for educational purposes only. It is your responsibility to do your own research, consult, and obtain a professional for your medical, legal, financial, health or other help that you may need for your situation.
Earnings Disclaimer. Katie Grazer LLC may report earnings and income statements from time to time. These statements are an estimate of what you could possibly earn. There are no guarantees that you will get the same results. There is no guarantee that past earnings can be duplicated in the future. Katie Grazer LLC cannot guarantee your future results or success. The use of the information, products, and services is based on your own actions and you agree that Katie Grazer LLC, advertisers, or sponsors are not liable for the success or failure of your business.
Testimonials Disclaimer. The testimonials, statements, and opinions presented on Katie Grazer LLC are applicable to the individuals who wrote it. Results vary and may not be representative of the experience of others. The testimonials are voluntarily provided and are not paid, nor were they provided with free products or services, or any benefits in exchange for their statements. The testimonials are representative of customer experiences but the exact results will be unique and individual to each customer.
Comments Disclaimer. Katie Grazer LLC welcomes comments on blog posts. All comments submitted to katiegrazer.com and whatskatieupto.com are the opinions of the author and do not necessarily reflect or represent the views, policies or positions of Katie Grazer LLC. Katie Grazer LLC reserves the right to use its own discretion when determining whether or not to remove offensive comments or images.
Affiliates Disclaimer. Some of the links one this website are “affiliate links.” That means if you click on a link and purchase the item,Katie Grazer LLC receives an affiliate commission. Please note, Katie Grazer LLC only recommends products or services that will add value to you. If an affiliate link is listed, Katie Grazer LLC will disclose it to you at the top or bottom of each blog post or page, if applicable.
Sponsored posts disclaimer. Katie Grazer LLC is compensated or given products for free to provide opinion on products, services, websites and various other topics. Even though Katie Grazer LLC receives compensation for our posts and/or advertisements, Katie Grazer LLC always gives our honest opinions, findings, beliefs, or experiences on those topics, events, or products. Even if a post is sponsored, the views and opinions expressed on the sponsored post are purely Katie Grazer LLC’s.